1. Introduction

Welcome to EnrollVerse (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website and services.

EnrollVerse is owned and operated by UPCOMINGVERSE TECH LABS PRIVATE LIMITED, a company incorporated under the laws of India ("Company", "we", "us", or "our").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

This Policy is intended to comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), and, where applicable to you, other data protection regulations.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain information automatically when you use the Service.

Information you provide

This may include:

Name, email address, phone number, and other contact details
Account credentials such as username and password
Billing-related information (payments are processed by third-party payment gateways; we do not store card details)
Information shared when contacting support or communicating with us

Information collected automatically

Usage data, logs, and analytics related to your interaction with the Service
Device, browser, and IP address information
Cookies and similar tracking technologies
Campaign parameters from the link that brought you here (such as utm_source), along with the referring URL and the page you landed on. These are stored in your browser for the current session only and sent to us once to count the visit, so we can see which campaigns bring people to the site. They are not attached to any form you submit

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain the Service
To create and manage user accounts
To process subscriptions and payments
To communicate with you regarding updates, service-related notices, or support
To improve functionality, performance, and user experience
To ensure platform security and prevent misuse
To power AI-driven features, such as agent-generated insights, recommendations, and automated workflows

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your information only in the following circumstances:

With trusted service providers who assist in operating the Service, including cloud hosting providers, AI and language-model providers (used to process queries and generate insights, recommendations, and other AI-driven outputs), calendar and scheduling integration providers, analytics providers, email delivery providers, and payment processors
When required to comply with applicable laws, regulations, legal processes, or government requests
To protect the rights, safety, or property of the Company, our users, or the public
In connection with a business transfer, merger, acquisition, or restructuring

Some of these service providers may process information on servers located outside India. Where this occurs, we take steps to ensure the provider offers a comparable level of protection for your information as required under applicable data protection laws.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Enable core platform functionality
Analyze usage patterns and improve the Service
Remember user preferences

You may control cookie settings through your browser. Disabling cookies may affect certain features of the Service.

6. Your Rights and Choices

Depending on applicable laws, you may have the right to:

Access, correct, or update your personal information
Request deletion of your personal data, subject to legal and operational requirements
Opt out of non-essential communications

Requests related to your data may be submitted by contacting us using the details below.

If you are located in India, you have the rights of a "Data Principal" under the Digital Personal Data Protection Act, 2023, including the right to access, correct, or erase your personal data, the right to grievance redressal (see "Grievance Officer" below), and the right to nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

7. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a personal data breach that is likely to affect you, we will notify you and, where required by applicable law, the relevant regulatory authority, without undue delay.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on this page with an updated "Last updated" date.

Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023, and other applicable data protection laws, we have designated a Grievance Officer to address your questions, complaints, or grievances regarding this Privacy Policy or our handling of your personal data.

You may reach the Grievance Officer at hello@enrollverse.com. We will acknowledge and seek to resolve grievances as expeditiously as possible, and in any event within 30 days of receipt.

11. Children's Privacy

The Service is not directed at, and is not intended for use by, individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact here.